Random quotes from work

Trendy Coworker: You look cute today!
Me: Thanks!
**thinking to myself: do I normally not look cute??**

Customer: Does the receiver need to be on?
Me: Yes. Yes it does. *headesk*

Customer: There's a lot of bugs and critters out there!
(someone from Wyoming referring to Tennessee)
**thinking to myself: do they not have "bugs and critters" in Wyoming??**

Customer: I want to connect my playstation 3 to my receiver!
Me: Uh... I don't think you can do that...
(A discussion takes place between the customer and myself, he says a previous agent told him he could. I advise that only external hard drives with certain qualifications can be used, and if he sets it up the way he wants, I cannot guarantee that it will not harm the receiver or the playstation)
Customer: What do you mean "harm"?
Me: As in, fry it.
Customer: Oh. Well, I already have it hooked up.
(Turns out it won't fry it, but the two items won't recognize each other either. The customer then kept me on the phone for an additional 20 minutes while he and two other guys tried to hook up his dvd player to the receiver, which is simple, unless you are technically challenged.)

(Customer having signal loss issue that I am trying to get her to troubleshoot with me)
Me: Press menu please.
Customer: You want me to just press menu?
Me: Yes.
Customer: Not turn it on?
Me. Oh. Yes. We need it to be on.
**thinking to myself: Duh, lady!!!**