So, more than 1 month after we moved out of our other place, we finally got our deposit back. The check is for... $229.04.... Our deposit was $500!!! All of which is theorhetically refundable. Luckily, they sent us an itemized statement of what they charged us for.
Water bill from 3/29-5/15: $30.96
I have no problem with this
Shampoo-deodorize-deflea carpet (cat in unit): $90
Yes, thats about how much it costs, except we already did these things!! I also take offense to the "cat in unit" comment. The dogs were more likely to infest the place with fleas than the cat, because the cat does not go outside. And she knows the cat does not go outside, because of the lost cat incident when we moved out. Regardless, all of our animals are on parasite a flea preventatives/deterrents.
Cleaning charge: window sills and panes dirty, mini-blinds dirty, ceiling fan blades dirty, stove dirty inside and underneath, (found lots of pet hair and toys); master bathtub dirty: $150
Ok, I cleaned the window sills and panes on the inside (yes the outside was dirty), I have no idea how the mini-blinds could have been dirty as THEY WERE BRAND-NEW!! I replaced them because the cat messed them up! I also cleaned the ceiling fans; I even sat on my husbands shoulders to clean the one in the living room, because I forgot about it and the stool was already packed. I do admit to the underneath of the stove being dirty (although I did clean the inside, outside and under burners). I don't remember that being on the list, plus I did not know it was possible or safe to move a stove (after thinking about why I think that, I realize its because I am used to gas stoves). As far as the tub being dirty, I scrubbed it, but it was stained since I moved in. Aside from pouring straight bleach in it (which would not be safe) I didn't know what else to do.
And as for it being $150, they enclosed a note, saying that they charge us what the maid company charges them, and the minimum charge is $100. I think they need to find a different maid service. This is something I actually looked into when we were living there, and for the first time clean, it was $88, and (depending on how often you had it done) it was $60-$80 for each time after that. I think they need to find a different maid service! They say if you have any concerns to contact them by email or regular mail (they refuse to answer or discuss this over the phone). I was going to email them, but my husband said it probably wouldn't do any good, and I agree.
It still upsets me though. Especially because while we were living there, our unit flooded 2 times and they never compensated us for it in any way (the maintenance guy said they would give us a restaurant gift certificate, or some money off our rent, but sadly, he's not in charge of such things, and it never happened). I guess we should have been more upset and angry at them when it happened.
I never want to live anywhere run by a company again. Give me a rental that is owned by an individual any day. We may have to wait a week for a new dryer, but when they replace it, its brand new, and I know that if we take care of this place a clean it when we move out, we'll get all of our deposit back.
What really gets me is it seems Wright Properties will charge you no matter what for cleaning (so I guess you might as well not do it), but if they had just said upfront, oh, half of your deposit is non-refundable, and used for cleaning, I would have been ok with that. But since I busted my ass cleaning for two days, I was expecting most of the $500 back!
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